We are seeking a skilled and dynamic Project Manager who can effectively manage the expectations of our clients while liaising with individuals fluent in both English and Urdu. The ideal candidate will excel in coordinating project activities across different time zones, particularly those of the UK, Pakistan, and UAE. Your primary responsibility will be to ensure seamless communication between our team and our clients, while also tracking deliveries and reporting on key business metrics.

Responsibilities:
Client Communication: Serve as the primary point of contact for clients, ensuring their needs and expectations are clearly understood and addressed. Communicate project updates, milestones, and potential issues effectively in both English and Urdu. Proactively engage with potential clients, providing information about our services and addressing inquiries promptly.
Team Liaison: Act as a bridge between our internal teams and clients, facilitating smooth communication and collaboration. Coordinate with team members across various time zones to ensure timely delivery of project tasks. Respond promptly to team inquiries and provide necessary guidance or clarification.

Time Zone Management: Manage differences in time zones between the UK, Pakistan, and UAE, scheduling meetings and coordinating activities to accommodate all parties involved. Ensure availability during overlapping working hours to address client and team queries promptly.
Delivery Tracking: Monitor project progress closely, tracking deliveries, milestones, and deadlines. Proactively identify potential delays or bottlenecks and work with the team to address them promptly. Keep clients informed about project status and any adjustments to timelines or deliverables.

Business Metrics Reporting: Compile and analyze key business metrics related to project performance, such as budget adherence, resource utilization, and client satisfaction. Prepare regular reports for stakeholders, highlighting achievements and areas for improvement. Use insights from metrics to drive strategic decision-making and optimize project outcomes.

Qualifications:

Bachelor’s Degree: A bachelor’s degree in business administration, project management, or a related field is required. Advanced degrees or certifications in project management are a plus.

Language Proficiency: Fluent in both English and Urdu, with excellent written and verbal communication skills in both languages. The ability to effectively convey technical information to stakeholders of diverse linguistic backgrounds is essential.

Project Management Experience: Proven experience in project management, preferably in a client-facing role. Demonstrated ability to successfully manage multiple projects simultaneously, from initiation to completion.
Cross-Cultural Competence: Cultural sensitivity and awareness, particularly in dealing with clients and team members from diverse backgrounds. Experience working in international settings or with multicultural teams is highly desirable.

Strong Communication Skills: Exceptional communication skills, with the ability to articulate complex ideas clearly and concisely. Proactive in responding to client inquiries and team communications, maintaining open lines of communication throughout the project lifecycle.

Responsiveness: Highly responsive to client and team needs, with the ability to address inquiries and resolve issues promptly. Maintain a customer-centric approach and ensure timely delivery of solutions to meet client expectations. Time Management: Exceptional time management and organizational skills, with the ability to prioritize tasks effectively and meet tight deadlines in a fast-paced environment.

Join Our Team:

If you are a proactive and results-driven individual with a passion for managing projects and exceeding client expectations, we encourage you to apply for this exciting opportunity. Join our team and play a pivotal role in driving successful project outcomes while fostering positive relationships with our clients across different regions and languages.

Tool: Excel proficiency, Whatsapp, Discord

Availability: 8 hours / day
Hourly Rate: PKR 500/hour to PKR 750/hour
Employment Type: Freelancing